Privacy Policy
Last Updated: January 2026
At Sacred Soul, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a booking through our website.
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1. Information We Collect
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When you visit our website or make a booking, we may collect:
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Your name, email address, and phone number
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Booking details (date, time, service type)
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Payment information (processed securely by Wix Payments or a third-party provider)
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Any health or preference details you choose to share to help us tailor your treatment
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2. How We Use Your Information
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We use this information to:
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Schedule and manage your appointments
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Contact you about your booking or send reminders
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Provide personalised massage treatments
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Process payments securely
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Send occasional updates or offers (only if you’ve opted in)
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3. How Your Data Is Stored
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Our website and booking system are powered by Wix.com Ltd, which securely stores your data on protected servers behind firewalls. Wix complies with GDPR and uses encryption and SSL technology to protect all information.
Your information is only accessible to authorised personnel at Sacred Soul for business and treatment purposes.
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4. Sharing Your Information
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We never sell or rent your personal data.
Information may only be shared with:
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Wix.com (for website hosting, booking, and payment processing)
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Legal or regulatory authorities if required by law
Wix may store data on secure servers located outside the UK or EU, in accordance with international data protection standards.
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5. Cookies
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Our website uses cookies to improve functionality and understand how visitors use the site. You can manage or disable cookies through your browser settings at any time. Please see our Cookie Policy for further information.
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6. Your Rights
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Under UK GDPR, you have the right to:
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Request access to your personal data
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Ask for corrections or deletion of your data
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Withdraw consent for communications
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Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled
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To exercise these rights, please contact us at:
07542118234
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7. Updates to This Policy
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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.